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MOTD Index

New Changes in the Software

Over the last few weeks we have quietly released some updates to our software. You may have used them already and we hope the new items will make your job easier.

Club Registration Report

First, for those of you with access to the Financial Reports Menu, we have created the Club Registration Report. This report will summarize the payment totals between two dates listing total checks, fee waivers, check refunds, American Express, MasterCard & Visa amounts. Credit card credits are there for the impending release of the new credit card credit function.

All New Contact Data List

For those of you with access to the Club Maintenance Menu, check out the new Contact Data routine. Registrars are now able to see the current list of their members with all levels of access. The registrar may also block or unblock anyone's access. To create a new contact, click on Insert New Contact. To change the level of access, email us.

Admin Credit & Admin Fee, Checked Our: Yes or No?

Now when you apply an Admin Credit or Fee on the financial page, you choose whether or not it should be checked out. A tutorial will be available this week.

Check numbers are no longer required for Check Refunds.

New Parent's Code of Conduct Waiver available

A Parent's Code of Conduct is available as an optional third waiver, listed after the Liability and Medical waivers. If you would like to add it, just email Support with the name of your club and we will do so ASAP. Once added, a parent must select Yes to continue.

Here is the wording. The name of your club will appear where it says "any newclub[clubname].

Email Blast Changes - Because Your Messages are NOT SPAM!

To Everyone with Admin Access from Scott Baetz

I want to provide you with an update on our email services and share with you a change that we need to make in order to continue to provide the many thousands of emails per day that collectively you are sending.

It has come to our attention that as we crossed the daily threshold from 20k+ emails per day we are being held to a higher standard by recipient servers.  This really shouldn't come as a surprise, when we are sending upwards of 5k emails to a single vendor (like Comcast, AOL, verizon and a host of other large vendors) they take notice.

Blast Email Attachment Changes

Beginning tomorrow, attachments sent through the bulk mailer are going to be handled different. We have upgraded our system to be able to handle multiple attachments and take some load off of our mail servers at the same time. When you attach a file to your email, it will be instead uploaded to our server, and a link to the file will be sent in the email. This file will be available on our servers for one month. After that time, the file will be deleted from our servers. If you have any concerns about this update please contact

CORI File Leading Zero Workaround

Massachusetts clubs downloading the CORI CSV file will need to use this workaround to formation the birthdate and SSN files.

Click here for tutorial.

Opt-Out Information

AdminSports Members,

As of late, we have seen a large increase in requests to remove the "opt-out" functionality for club emails. While we understand that this creates extra work on your part as a registrar (having families opting to not receive email blasts) we would like to take a moment to explain why we will not be removing this option from families registering through our software.

Simply put, it's against the law to not provide this functionality. Any electronic message that does not contain both the ability to opt-out and a clear message of ability to unsubscribe contained within its message is in violation of the CAN-SPAM Act of 2003. Specifically, the CAN-SPAM Act of 2003 denotes its unsubscribe compliance as follows:

  • A visible and operable unsubscribe mechanism is present in all emails.
  • Consumer opt-out requests are honored within 10 days. 
  • Opt-out lists, also known as Suppression lists, are only used for compliance purposes.

While all of your emails may not be commercial in nature, we did notice a large influx of sponsored emails being sent through our system. Because of this, we were forced to introduce this functionality; as we explained in our previous MOTD, the major email providers take notice of SPAM markings and begin to blacklist our servers and place a blockade on emails sent to their users.

The obvious next question becomes "can you provide us with a list of users who have opted out?" The quick answer, no. As stated above, opt-out lists can only be used for compliance purposes. Creating a report, of any kind, listing out these users would directly violate CAN-SPAM.

Where do we go from here?

The AdminSports team is working diligently to provide a resource to our members to, separately, create and send sponsored emails which will still allow users the ability to opt-out and avoid unsolicited emails of a commercial nature. Once this tool is created, we will alter the ability for families to opt-out of club related email blasts and allow them to internally notify the AdminSports team of any emails violating CAN-SPAM.

We thank you for your understanding in this matter and wish to remind you that we are working diligently on your behalf to provide the best online registration experience we can for our users.

Opt-Out added to blast emails

We have receved a lot of spam reports by some of our families for legitimate club emails. It makes no sense but people are doing it anyway. It may only be 3 or 4 reports a day out of 25,000 emails but Comcast, AOL, Verizon, Roadrunner and others react to it, sometimes slowing our email down.

To help us combat this, please do not send out emails from sponsors. These are commercial emails and must be labeled as such along with an opt-out. 

We have added this info to all of our blast emails:

Parents may now login and click on update family info to opt out of all blast emails. Registrars may also use this tool.

Blast Email Software Upgrade

AdminSports is a high volume email provider for our member clubs and organizations. While individually you may not be sending many emails, as a collective group - we process anywhere from 10,000 to as many as 100,000 emails PER DAY.

As time has passed, organizations that handle email for your recipients, like AOL and Comcast, have increased the requirements to deliver email. Recently we realized that many emails to AOL recipients were NOT being delivered. Further research revealed that when we sent emails from AOL users, AOL will not accept them.

Now, when the sender has an AOL.COM account, we automatically change the outbound email address to Admin Users with email accounts should read the next MOTD and refer to the email we sent directly to you.

All other emails will be sent from Your Club Name <your club email address). Becasue of the software upgrade, your emails will have faster delivery and there should be less bouncebacks.

AOL email address cannot be used to send blast email and other changes

We have identified the reason for a slowdown in the outgoing blast email queue. It was using an AOL email address to send email to other AOL addresses.

AOL will not allow an email sent from outside their system to another AOL email account. The emails get stuck in our outgoing email queue and eventually may or may not be delivered. To solve the problem, we request that those of you with AOL accounts use a different email account to access our administrative software.

If you have an Admin Sports (ATLAS) website, we can create a url specific email address for you, similar to

If you have a Gmail, Yahoo, Mac or almost any other account, you should use that. If you don't have one, you should login to Google mail (Gmail) or the like and create an email similar to or similar. We can help if you need it.

To change your email, look at the menu on the lower left with your name and click on My Account. Click Edit.

Our new code is using our webmaster email account in place of AOL to make sure the emails go through. The reply to address is correct on these emails.

You may notice the the sender's email was temporarily changed from your name <your email address> to AdminSports <your email address>. This has been corrected.

Sorry for any inconvenience.

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